Privacy Policy
At Team Vision Arabia, we are committed to protecting your privacy. We collect and use personal information solely to process orders, provide customer support, and improve our services. 

• Information We Collect: Name, contact details, billing/shipping addresses, payment information.
• Use of Information: To process orders, send order updates, respond to inquiries, and improve our website and services.
• Data Security: We implement industry-standard security measures to protect your personal information.
• Third-Party Sharing: We do not sell, trade, or rent your information. Limited sharing may occur with logistics partners and payment providers for order fulfillment.
  By using our website, you consent to the collection and use of your information as described in this policy.

Shipping & Delivery Policy
We deliver orders across the GCC and selected international destinations.

• Processing Time: Orders are usually processed within 2–5 business days after payment confirmation.
• Delivery Time: Delivery timelines vary depending on the destination and shipping method chosen. Estimated delivery will be communicated upon order confirmation.
• Shipping Charges: Calculated at checkout based on location, weight, and size of products.
• Tracking: A tracking number will be provided once the order is shipped.
• Delays: While we strive to deliver on time, unforeseen circumstances such as customs clearance or transport issues may cause delays.
• Refund & Return Policy
  We aim to ensure our products meet your expectations.
• Eligibility: Returns are accepted within 3 days of delivery for unused, undamaged items in original packaging.
• Process: Contact our customer service team with your order details and reason for return.
• Refunds: Approved refunds will be processed within 7–14 business days after we receive and inspect the returned item.
• Exclusions: Customized, made-to-order, or clearance items are non-refundable unless defective.
• Damaged Items: If your order arrives damaged, please notify us within 48 hours with photos so we can arrange a replacement or refund.

Terms & Conditions
These Terms & Conditions govern your use of our website and services.

• Orders: All orders are subject to acceptance and product availability.
• Pricing: Prices are listed in SAR and are subject to change without prior notice.
• Payment: We accept multiple payment methods including bank transfer, credit cards, and approved corporate payment terms.
• Product Information: While we strive for accuracy, errors in product descriptions or pricing may occur. We reserve the right to correct such errors.
• Liability: Team Vision Arabia is not liable for indirect or consequential losses due to product use.
• Governing Law: These terms are governed by the laws of the Kingdom of Saudi Arabia.